Process (3) - Quality Processes (PowerPoint PPT Slide Deck)

Quality Processes – A document describing the key elements of Quality Processes including Definition of Quality, What is Quality (in relation to Process, Meetings/Workshops and Documents), Peer Review for Documents (Process for Review, Arrange and Run Review, Possible Outcomes), Roles & Responsibilities (Author/Reviewer, Co-ordinator, Moderator), Meeting Protocols, Closing a Meeting, Document Management & Control (Sign Off Governance, Prioritisation and Decision Making), Techniques (80/20, Importance vs Urgency, MoSCoW, Ranking, Weighted Ranking, Matched Pairs), Decision Making Process (Realising the Need, Gather Data, Define/Evaluate Options, Make Decision, Communicate Decision) and Re-evaluation & Measuring Success.

This PPT delves into the criticality of formal document reviews, emphasizing that most written materials contain defects. Identifying and rectifying these defects early in the process is cost-effective and prevents escalation of correction costs as the project progresses. The structured process for review, from identifying stakeholders to issuing invitation forms and holding meetings, ensures thorough scrutiny and accountability.

The document also outlines the various possible outcomes of a review, such as acceptance as is, acceptance with revisions, non-acceptance, or review abandonment. Each outcome is clearly defined, providing a roadmap for handling different scenarios and ensuring that documents meet their intended purpose before moving forward. This clarity in process and outcomes helps in maintaining high standards of quality and efficiency.

Roles and responsibilities are meticulously detailed, particularly the role of the moderator in ensuring all actions are completed and the review is signed off. This accountability ensures that no step is overlooked and that the review process is thorough and effective. The document control section further reinforces the importance of maintaining version integrity, ensuring that all changes are tracked and documented systematically.